Safeguard and grow the Taranaki heritage collections in our care now and for future generations.

Sustainable
4
Together
3
Skilled
1 & 2

Kaunihera kaumatua satisfaction with care of taonga Māori.

95%
(new measure)

95%

95%

95%

95%

Ensure an excellent library service is delivered to meet the needs of customers throughout the district.

Vibrant
1 & 4
Together
1 & 7
Skilled
2
Connected
2

Percentage of New Plymouth District’s population who are active library members.

47%
(baseline 46%)

50%

50%

50%

50%

Percentage of customers satisfied with library collections (in-house surveys).

95%
(baseline)

95%

95%

95%

95%

Percentage of users satisfied with the library at Puke Ariki (NRB Survey).

95%
(new measure)

95%

95%

95%

95%

Percentage of users satisfied with community libraries other than Puke Ariki (NRB survey).

90% peer
93% NPDC
(baseline)

Exceeds peer group in annual survey

Exceeds peer group in annual survey

Exceeds peer group in annual survey

Exceeds peer group in annual survey

Deliver a range of inspiring and thought-provoking permanent and temporary exhibitions.

Sustainable
4
Prosperous
1
Together
2, 3 & 4
Vibrant
1

Percentage of residents’ satisfied with the museum at Puke Ariki (NRB Survey).

Exceeds peer group average
(baseline)

Exceeds peer group average

Exceeds peer group average

Exceeds peer group average

Exceeds peer group average

Percentage of visitors satisfied with the exhibitions at Puke Ariki (in-house surveys).

85%
(new measure)

85%

85%

85%

85%

Provide access to information and support for independent lifelong learning and scholarly research.

Vibrant
3
Sustainable
8
Skilled
1, 2, 3 & 4
Together
2 & 3
Connected
2

Percentage of customers satisfied with Taranaki Research Centre enquiry services (in-house surveys).

95%
(new measure)

95%

95%

95%

95%

Percentage of local schools that take part in programmes.

70% uptake
(new measure)

70% uptake

70% uptake

70% uptake

70% uptake

Number of classroom visits to Puke Ariki.

500 classroom visits
(new measure)

500 classroom visits

500 classroom visits

500 classroom visits

500 classroom visits

Percentage of teachers satisfied with Puke Ariki programmes related to the school curriculum.

95%
(new measure)

95%

95%

95%

95%

Percentage of customers satisfied with Puke Ariki website (in-house surveys).

95%
(baseline)

95%

95%

95%

95%

Encourage visitors and residents to enjoy the full range of attractions in Taranaki.

Prosperous
1
Together
7
Vibrant
1
Sustainable
4

Number of tourism related enquiries per annum.

60,000 enquiries
(new measure)

60,000 enquiries

60,000 enquiries

60,000 enquiries

60,000 enquiries

Percentage of customers satisfied with the Visitor Information Centre (in-house surveys).

95%
(baseline)

95%

95%

95%

95%

Number of people who visit Puke Ariki per year.

500,000
(new measure)

500,000

500,000

500,000

500,000

Number of people who visit the libraries (community and mobile) per year.

170,000
(new measure)

170,000

170,000

170,000

170,000

Number of people who attend the temporary exhibitions at Puke Ariki.

53,000
(new measure)

53,000

53,000

53,000

53,000